Americas Support Group:

based in California, USA

European Support Group:

based in the UK

XenData Device Driver Installation

Installation Prerequisites

Ensure that the tape hardware is connected to the server. For SAS connections you must have point to point connections, for Fibre channel you can connect via a switch, however our recommendation is also point to point. The tape hardware must be powered on and in a ready state.

 

Library Drivers

Current Windows generations use digitally signed drivers, so the XenData library driver will be automatically used when the hardware is attached.