Americas Support Group:

based in California, USA

European Support Group:

based in the UK

XenData Device Driver Installation

Installation Prerequisites

Ensure that the tape hardware is connected to the server. For SAS connections you must have point to point connections, for Fibre channel you can connect via a switch, however our recommendation is also point to point. The tape hardware must be powered on and in a ready state.

 

Library Drivers

Windows 7, Windows Server 2008 R2 and Server 2012 R2 use digitally signed drivers, so the XenData library driver will be automatically used when the hardware is attached.