Technical Note: XTN1607
Overview
When installing antivirus (AV) protection on a XenData archive, it is important to choose an AV solution that has been certified. XenData6 Server software and AV software use file system filtering techniques and there may be undesirable interactions if you use an AV product that has not been certified.
ESET File Security version 6.4.12004.0 has been certified for use with XenData Archive Series software, version 6.21 on Windows Server 2012 R2.
This technical note describes how to configure ESET File Security and the XenData archive to provide effective antivirus protection.
Configuring ESET File Security
Note that manual or scheduled scans must not be performed on the logical drive under XenData control. However, they may be run on other volumes, such as the C: drive of the archive server. If ESET File Security scans the logical drive letter managed by XenData software, it will read all files on the archive causing a restore for each file that is held near-line. This is usually undesirable as it will greatly reduce the archive performance. To ensure system security without unnecessary performance impact, launch "ESET File Security" from the Start menu, then select "Setup", then click "Advanced Setup". In this example, the XenData Archive is located on drive X:; thus we will exclude the X:\ drive and all of its subfolders from within the Exclusions menu.
Click "Edit".
Click "Add".
Click on the "…" to select the path to exclude.
Select "X:\", then click OK.
The "Advanced setup" screen should now show "X:\" in the "Select path" field. Click "OK".
With "X:\" now in the Exclusions list, click "OK".
Click "OK" in the "Advanced setup" sceen.
To exclude the XenData Service, select "SETUP", then click "Advanced setup".
Scroll down to the "PROCESS EXCLUSIONS" section, then click "Edit".
Click "Add".
Click on the "…" to the right of the "Select process excecutable (*.exe)" field.
Scroll through the list of files and select "XDService.exe".
The field should now contain "C:\Program Files\XenData\Archive Series\XDService.exe". Click "OK".
Click "OK".
Applicable Operating Systems
- Windows Server 2012 R2
Applicable XenData Software
This technical note is applicable to:
- Version 6 – Server Editions of Archive Series software
PBS
XenData’s fully supported clustered server meets all the requirements for our disaster recovery site. We have been very pleased with the SX-525 product and XenData’s technical team who have provided system design and integration services above and beyond expectations.
James Cutright, Director, Project Management
PBS
Crew Cuts
I did my research, and the best archive solution was from XenData which manages a robotic LTO library behind the scenes. This helps to minimize our total costs and allows us to focus on producing great content for our customers.
Chris Keenan, CTO
Crew Cuts
Ideal Systems Singapore
We partnered with XenData for the GlobeCast Broadcast facility rollout, because it offers one of the most cost effective, robust digital video archives on the market and a great migration alternative to some of the more expensive digital video archive vendor offerings.
Fintan Mc Kiernan, CEO
Ideal Systems Singapore
North Shore Automation
Having completed over 25 joint installations of XenData archive systems, we have found everyone on the XenData team to be both highly professional and super responsive and their technology to be rock solid. They are truly a pleasure to work with.
Bryson Jones, Founder
North Shore Automation
This is Just a Test
With over 558 TB of content and growing, conventional backup solutions just don’t work for us. Our XenData system allows us to maintain an ongoing mirrored copy of our shared storage while creating replica LTO copies for offsite storage.
Nathan Flom
This is Just a Test
Excelencia
We have now installed over 170 XenData archive systems across Mexico and they have proven to be very reliable. In addition, the technical support from XenData has been outstanding.
Jorge Castaneda, President
Excelencia en Comunicaciones y Tecnología