LTO Drive Installation Instructions for Thunderbolt 3 Drives from MagStor

Introduction

The following steps outline the default setup of a MagStor Thunderbolt tape drive on the XenData X1.  These steps were tested with XenData X1, in its default configuration, utilizing its Thunderbolt capabilities, ease of use, and setup.

Initial Cabling and Power Sequence

  1. With all devices powered off, connect the MagStor LTO drive to the X1 using a Thunderbolt cable. You may use either of the Thunderbolt ports at the front of the tape drive.
  2. Power on the MagStor LTO drive, allowing it to complete its Power On Self Test (POST) sequence, waiting for the green light on the front of the drive becomes solid green, indicating the drive is ‘Ready’.
  3. Power on the X1 by pressing the power button on the front of the unit.

Thunderbolt Setup in Windows

  1. Login to the XenData X1.
  2. Click on the Start icon. Then scroll to and click on the Thunderbolt Control Center, as illustrated below.
  1. The MagStor Thunderbolt 3 tape drive should appear as illustrated below. At the very bottom of the screen, it may show “Not Connected”.  Select the MagStor device by double clicking it.
  1. In the Approve Thunderbolt Devices list, select ‘Always Connect’ from the drop-down menu as shown:
  1. Reboot the X1.

Final Steps

  1. Right-click on the Start icon and select Device Manager. Normally the LTO device drive will have been installed automatically. You should check the Device Manager listing to ensure that this is the case. If so, the LTO drive will appear under tape drives as shown below.
  1. Use the XenData Hardware Configuration Utility to recognize the LTO drive as described in the X1 Installation and User Guide.

Note: If the LTO device driver has not been installed automatically, it may appear in the Other Devices" section of Device Manager. The procedure to install or update the device driver is as follows.

    1. Right-click on the drive in the Device Manager
    2. Select “Options”
    3. Select "Update Driver".
    4. Click on "Browse my computer for driver software."
    5. Select “Let me pick from a list of compatible drivers on my computer”.
    6. In the Manufacturer list select "LTO", which provides the standard LTO tape driver provided by Microsoft in the right-hand pane. If a warning is displayed, select "Yes" to continue. Close the dialog box and check that the drive is now displayed in the "Tape Drive" section of the Device Manager.