Technical Note: XTN1704
Overview
When installing antivirus (AV) protection on a XenData archive, it is important to choose an AV solution that has been certified. XenData6 Server software and AV software use file system filtering techniques and there may be undesirable interactions if you use an AV product that has not been certified.
Sophos Endpoint Protection version 5.5.0 has been certified for use with XenData Archive6 Server software, version 6.22 on Windows Server 2012 R2.
This technical note describes how to configure Sophos Endpoint Protection and the XenData Server to provide effective antivirus protection.
Certified Options
The Sophos Endpoint Protection, with Sophos Enterprise Console 5.5.0, Exploit Prevention, Patch Agent, Anti-virus, and Endpoint Defense, is certified for use with XenData6 Server software, version 6.22, running on Windows Server 2012 R2.
Configuring Sophos Endpoint Protection
The XenData service and the XenData X: drive must be excluded from Sophos scanning, in order to prevent files from being read from tape or optical during the "Smart Paste" sorting process. Excluding the XenData service is done by editing the Windows registry as follows:
- Launch the Windows Registry editor "Regedit"
- Navigate to the key: HEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SAVOnAccess
- Create a key of type "String Value" called "ExcludedProcess0"
- Set its value to "XDService.exe"
- Reboot the server.
To exclude the XenData drive from scanning, the policy for the server must be edited as follows:
- Launch the Sophos Enterprise Console, then double-click on the Default item of "Anti-virus and HIPS"
- To the right of "Enable on-access scanning", click on "Configure…"
- Click on the "Windows Exclusions" tab, then click on "Add…"
- In the "Item name:" field, enter "X:", then click on "OK"
- The item "X:" should now be shown in the Excluded items window. Click on "OK"
- Applicable Operating Systems
- Windows Server 2012 R2
Applicable XenData Software
This technical note is applicable to:- Version 6 – Server Editions of Archive Series software
PBS
XenData’s fully supported clustered server meets all the requirements for our disaster recovery site. We have been very pleased with the SX-525 product and XenData’s technical team who have provided system design and integration services above and beyond expectations.
James Cutright, Director, Project Management
PBS
Crew Cuts
I did my research, and the best archive solution was from XenData which manages a robotic LTO library behind the scenes. This helps to minimize our total costs and allows us to focus on producing great content for our customers.
Chris Keenan, CTO
Crew Cuts
Ideal Systems Singapore
We partnered with XenData for the GlobeCast Broadcast facility rollout, because it offers one of the most cost effective, robust digital video archives on the market and a great migration alternative to some of the more expensive digital video archive vendor offerings.
Fintan Mc Kiernan, CEO
Ideal Systems Singapore
North Shore Automation
Having completed over 25 joint installations of XenData archive systems, we have found everyone on the XenData team to be both highly professional and super responsive and their technology to be rock solid. They are truly a pleasure to work with.
Bryson Jones, Founder
North Shore Automation
This is Just a Test
With over 558 TB of content and growing, conventional backup solutions just don’t work for us. Our XenData system allows us to maintain an ongoing mirrored copy of our shared storage while creating replica LTO copies for offsite storage.
Nathan Flom
This is Just a Test
Excelencia
We have now installed over 170 XenData archive systems across Mexico and they have proven to be very reliable. In addition, the technical support from XenData has been outstanding.
Jorge Castaneda, President
Excelencia en Comunicaciones y Tecnología