Americas Support Group:

based in California, USA

European Support Group:

based in the UK

HP Device Driver Installation

Installation Prerequisites

Ensure that the tape hardware is connected to the server. For SAS connections you must have point to point connections, for Fibre channel you can connect via a switch, however our recommendation is also point to point. The tape hardware must be powered on and in a ready state.

Library Drivers

Contact your hardware vendor for the most up to date version of the HP device drivers, which will need to be downloaded and extracted (Right click and select 'Extract Here') to a location on your machine.

Inside the extracted folder you will find an .exe called 'Setup', double click on this to run it.

Select the required driver using the check boxes on the left hand side, and select install.